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COVID-19

 

COVID-19

Eased restrictions and mandatory face masks will be in place from 6pm Monday 11 January until 1am Friday 22 January.

HYGIENE & PREVENTATIVE MEASURES

STORES & CUSTOMERS

  • Masks are mandatory
  • No entry will be permitted without a mask (except for those with lawful medical conditions)
  • Sanitiser will be available at the entrance & on counters. Please sanitise your hands before entering the store.

Extra cleaning duties & procedures above and way beyond our normal routines have been re-implemented and will be executed on a more regular basis.

Maximum number of customers allowed in each store at one time:

Ashgrove – 6 people maximum 👩👨👱‍♀️👦👩👨
Rosalie – 2 people maximum 👩👨

If the maximum number of people has been reached in store, you will be asked to wait outside.

Please maintain the advised personal distance of 1.5m from other customers who may be queueing.

Please DO NOT enter our stores if you are feeling unwell or been in contact with anyone who has tested positive to COVID-19.

Thank you for everyone’s co-operation to date. It makes our butchers jobs a lot easier and less stressful.

STAFF

Our staff are required to wear a mask. Personal hygiene measures & procedures above and way beyond our normal routines have been re-implemented and will be executed on a more regular basis.

Our staff have been officially addressed by management and asked to sign documentation acknowledging their acceptance of the increased expectations we have of them in regards to these stricter hygiene procedures both at work and at home.

All three of our Meat at Billy’s entities – Ashgrove, Rosalie & Stafford Head Office are again, currently operating completely separate from each other. There will be no contact between staff from another store location for the time being.

 

STORE TRADING HOURS

Monday – Friday 6am-6:30pm
Saturday – 6am-5pm
Sunday 6am-4pm

 

CLICK & COLLECT

7 days 9am-4pm

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Stock levels are currently great and we are doing our very best to keep things that way.

If you would like to call ahead to check for availability on a particular item before you make a special trip please call PH 3366 2912 and select (1) for Ashgrove & (2) for Rosalie. We are not currently taking in store holds. 

 

HOME DELIVERY + CLICK & COLLECT

You can order both meat AND groceries online. We have lots of ready to cook items and plenty of your pantry staples, including milk, eggs, butter, pasta, tinned tomatoes & more.

PLUS + All orders over $100 are delivered free.

Our drivers are working under a ‘Knock & Drop’ policy. Our contactless home delivery means you can safely home isolate. If you don’t answer, they will text you with a photo of where your delivery has been left.

Our drivers…

  • are our employees (not a third party courier)
  • are required to wear a mask
  • have little to no contact with store staff.
  • sanitise their vehicles each morning before deliveries.
  • do not handle cash or payments and do not require a signature upon delivery.
  • will knock & drop.
  • sanitise their hands after handling a petrol pump or dealing with other people throughout their journey.
  • will dance by request.

For all queries & questions, please email info@meatatbillys.com.au. We are endeavouring to answer all questions in a timely manner.

Billy & Sarah